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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Stanley

February 9, 2026

5  out of  5
rating by Robin Stanley
"Johanna was amazing! Very patient, friendly and knowledgeable in her field. Her quote was a few dollars more than another agent I called but I decided to go with this agency because of the way she treated me. Thanks so much for your help Johanna!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gregg Lee’s Team. "
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BLANCA LEYVA

February 5, 2026

5  out of  5
rating by BLANCA LEYVA
"Estoy muy agradecida de formar parte de State farm por más de 14 años tengo mi casa asegurada con ellos y también ahora los carros me ofrecen una excelente cobertura por un precio moderado en la póliza de toda mi familia . Creo que fue una elección muy buena escogerlo a ellos como nuestra compañía aseguradora . Gracias ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gregg Lee’s Team! We deeply appreciate your kind words here in Vinton . "
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R Smith

January 24, 2026

5  out of  5
rating by R Smith
"Great friendly service always helpful when you need them"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gregg Lee’s Team. "
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foluke Asanmo

January 21, 2026

5  out of  5
rating by foluke Asanmo
"Their services is excellent with great price. I will advice you to consult them for anything insurance. Johanna has been of great help to me, making every process smooth for me. Instronglybrecommend."
We responded:
"Foluke, thank you for your wonderful review of the State Farm Agent Gregg Lee’s Team! Foluke, it is a pleasure to hear what a wonderful experience you have had with the State Farm Agent Gregg Lee’s Team! It is always our goal to deliver personal, kind, efficient, and effective service. You have made our day!"
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Melody Hodges

January 21, 2026

5  out of  5
rating by Melody Hodges
"Johanna was very helpful and understanding of my needs and wants. Would recommend this office to everyone they do a great job!"
We responded:
"Thanks so much for the amazing review, Melody! We really appreciate your support here in Vinton . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with the State Farm Agent Gregg Lee’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Vinton . "
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ishtiaque ahmed

January 20, 2026

5  out of  5
rating by ishtiaque ahmed
"Krista handled my renter's insurance address change swiftly."
We responded:
"Ishtiaque, thank you for your wonderful review of State Farm Agent Gregg Lee’s Team! Ishtiaque, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gregg Lee’s Team! "
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Sierra Robinson

December 11, 2025

5  out of  5
rating by Sierra Robinson
"Krista was so sweet and she helped me save so much money on my car insurance! 10/10 State Farm!"
We responded:
"Sierra, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and Krista. It is our great honor to serve our community well, and Krista is always excited to help folks out with their insurance policies. If you ever have any questions or need assistance, we’re here to help!"
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Victoria Mitchem

November 21, 2025

5  out of  5
rating by Victoria Mitchem
"Highly recommend Greg Lee State Farm! I went to the DMV to get my vehicle titled and they needed proof of insurance, I called Johanna and she was able to take care of it over the phone while I kept my place in line at the DMV. They are great at what they do!"
We responded:
"Thank you for your kind words, Victoria! We love your family at Gregg Lee State Farm Insurance, and it is always our pleasure to listen to your families needs and find solutions that fit! Anyone looking for Auto, Homeowners, and Life Insurance in Vinton and the Roanoke Valley of Virginia, we would love to serve your family too!"
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Amanda Hughes

October 30, 2025

5  out of  5
rating by Amanda Hughes
"Very wonderful company to deal with. Very polite staff. Easy to contact our quick to call back. Helpful with any problem you have"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Magic Mike

October 14, 2025

5  out of  5
rating by Magic Mike
"Krista and joanna are soooo friendly and super helpful, I switched from progressive and I’m really glad I did"
We responded:
"Mike, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Melinda Parker

October 4, 2025

2  out of  5
rating by Melinda Parker
"Does not personally reach out to client of over 20 years when there is a potential issue with homeowners policy. It wasn’t reguired to reach out however a phone call would have been a nice courtesy. Not valued as a client."
We responded:
"Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations — that’s never what we want for anyone we serve. While we understand your feelings, we’re limited in what we can share publicly about the situation. Please know that we genuinely care about every person who comes to us, and we always aim to be helpful, courteous, and attentive. Hearing your feedback is important to us because it helps us learn and improve. We hope things go well for you moving forward and appreciate the opportunity to grow from your input. Warm regards"
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Lauren Cobb

September 23, 2025

5  out of  5
rating by Lauren Cobb
"Krista helped me get auto insurance and it was a quick, easy process with her making sure I had the right fit for what I needed! She answered any and all of my questions and is an expert in the field!"
We responded:
"Hi Lauren! Thank you for your Kindness to us in this review. We are very thankful for you, and we appreciate your business and the opportunity to serve you. I am glad that Krista was able to successfully assist you with a process that is easy, quick, and understandable. We thank you so much for your trust!"
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Vickie Adkins

September 23, 2025

5  out of  5
rating by Vickie Adkins
"Great Experience Working With Gregg Lee- State Farm Insurance Agent And His Staff In Vinton Is Awesome!!!"
We responded:
"Vickie thank you for your kind words, trust, and confidence in our office. It is our greatest pleasure to serve our community well. We aren't perfect people, but we try our best to always be our best!"
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Kendall Leigh

August 29, 2025

5  out of  5
rating by Kendall Leigh
"So nice and professional! They have the sweetest greater ever who’s a little fluffy fur ball named Nala ! I’m sure she’d enjoy your treats as well as belly rubs!"
We responded:
":-) Thanks so much Kendall! We do have a world class greeter! She is always happy to meet new and existing customers! She also has a great smile! Thanks for your kind words about our office. "
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jim Patterson

August 29, 2025

5  out of  5
rating by jim Patterson
"Johanna is wonderful. Easy to talk to. Very knowledgeable about all policies we initiated. Answered each question in such a way that we understood each aspect of the policies"
We responded:
"Jim we are so thankful for you and your trust in us. Johanna really enjoys the process of explaining policies in a way that makes sense to anyone that communicates with in her daily practice. It is so kind of you to offer these nice words of encouragement regarding our office, and how we work diligently to serve our community the way we would want to be treated as a customer. Thanks so much!"
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Miranda Niday

August 29, 2025

5  out of  5
rating by Miranda Niday
"Krista has been such a great person help me get my kiddos insurance. Anytime I need anything she goes above and beyond"
We responded:
"Miranda thanks so much for your kind words. Krista takes great pride in treating our customers like family! It is very important to us that we serve our community with consistency and thoroughness. Thanks again for your positive remarks about our office. "
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Jill Harrison

August 4, 2025

5  out of  5
rating by Jill Harrison
"Love this agency! I have been a customer of Gregg Lee State Farm for many years and they have always been helpful and kind. Johanna just recently helped me add another policy and it was quick and painless. You won't go wrong here!"
We responded:
"Thank you so much for your kind words, we appreciate the opportunity to continue to serve your family well! There is no greater feeling than hearing we have a happy customer!"
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Shelby Goad

July 10, 2025

5  out of  5
rating by Shelby Goad
"Krista was amazing and so very helpful! My policy expired, and I had to get a new qoute, she was able to get me a new policy with an extra vehicle added at a cheaper price than before! I would definitely recommend State Farm, everyone was helpful but ask for Krista!!:))"
We responded:
"Shelby, thanks for your kind words and thoughtful praise. We love to serve our community with care and thoroughness. Krista loves making our customers smile by delivering a caring experience that meets their needs. We are thankful for you!"
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catherine mitchell

July 1, 2025

1  out of  5
rating by catherine mitchell
"I would leave a zero star rating if I could! Walked into this office to switch agents and was told it was illegal for me to switch agents without notifying my current agent. I contacted State Farm Corporate and filed a complaint. Never trust liars!"
We responded:
"We're very sorry to hear that you had a frustrating experience — that’s never our intention. While we understand that switching agents can sometimes feel confusing, our team was simply following State Farm’s ethical and professional guidelines. These include encouraging customers to notify their current agent when making a change — not as a legal requirement, but as a professional courtesy and a way to respect existing relationships and contractual obligations as an independent contract agent of State Farm. To clarify, you are not a customer of our office, and our goal was never to make things difficult. We were simply trying to ensure that the process was handled with care, integrity, and respect. Our team holds itself to the highest standards, and we take pride in conducting business the right way as I am sure our customers would tell you. We appreciate your feedback and wish you all the best moving forward. Your input helps us continue to improve how we communicate with future customers. "
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patrick byrd

June 30, 2025

5  out of  5
rating by patrick byrd
"Johanna was very Knowledgeable and very helpful. She knew exactly what I was talking about and needed. She is very friendly and Pleasant to deal with."
We responded:
"Patrick thanks so much for your kindness. Johanna really enjoys making customers happy with quality service built on integrity and friendliness. We appreciate you taking the time to tell others about your experience. It is our great pleasure to serve our customers and community."
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Taylor Sloss

May 21, 2025

5  out of  5
rating by Taylor Sloss
"I signed up for a health insurance policy today through State Farm and had the pleasure of speaking with Krista. She was absolutely wonderful to work with. She went into detail about every plan they offer and worked with me to figure out which one would be best for me. If you need any help (quotes, plans, etc) from State Farm, she is the one to speak to!!"
We responded:
"Thank you for your kind words Taylor. Krista works very hard to make our customers feel special and valued. It is our pleasure and desire to make sure customer's needs are taken care of above all else."
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Cristina Garcia

May 12, 2025

5  out of  5
rating by Cristina Garcia
"Krista was very helpful and saved me $100 a month."
We responded:
"Cristina thank you so much for your kind words! Krist and our entire teams seeks to care for our customers with great detail and thoughtfulness. We are thankful you chose us, and we hope to always exceed your expectations."
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April Jollie

May 7, 2025

5  out of  5
rating by April Jollie
"Gregg Lee gave sound advice on home, life, and auto insurance while I was his client. He is personable and really cares about your family. Even when I moved out of his jurisdiction, Gregg went above and beyond to help me find home insurance and a knowledgeable new agent. He will be a blessing to you. May the Lord bless his business"
We responded:
"April, you are so kind. It is our sincere desire to treat our customers like family by going above and beyond to care for their needs. We are sad to see you go, but we are thankful for the time we had you here in our area. It has been a true pleasure serving your family! We will just say bye for now and see you later! Best wishes in the days and years ahead in your new home."
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Shelia Sitze

May 5, 2025

5  out of  5
rating by Shelia Sitze
"I love being able to deal with Johanna at Gregg Lee State Farm. She is very knowledgeable, friendly and easy to talk to. Johanna is always able to help me out with anything. Thanks so much for being there 😀"
We responded:
"Shelia thanks for being our customer and thank you for your sincere recognition of Johanna's care for our customers. She has strong character, and she truly desires to make the complex world of insurance easy for our customers to understand. Thank you for being our customer and a part of our local State Farm Family!"
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Katie Lucas

April 18, 2025

5  out of  5
rating by Katie Lucas
"This is my first time getting on my own insurance. The place was very friendly and helpful. I am glad I decided to choose State Farm."
We responded:
"Katie thanks so much for your kind words. We really do appreciate it, and we strive to serve our customers well! Thank you for giving us the opportunity to earn your business!"