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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy White

November 20, 2024

5  out of  5
rating by Cindy White
"Awesome to work with. Lower rates all around!"
We responded:
"Cindy thanks so much for your kind words! It is our pleasure to serve you and our customers! We make it our goal to exceed customer expectations in all of our interactions. "
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Karen Rose

October 8, 2024

5  out of  5
rating by Karen Rose
"Gregg has gone above and beyond to provide excellent service for me and my family. I don't hesitate to refer people to him because I know he will provide great service, timely communication, and professionally answer any questions they have. Providing the most affordable options for their situation is merely a bonus. As an engaged and supportive member of our community, I would encourage others to reach out to him."
We responded:
"Thank you Karen for your kind words! It is our pleasure to serve our customers and our Vinton, Virginia Community here in the Roanoke Valley! We appreciate you!"
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Roberto Torres

August 1, 2024

5  out of  5
rating by Roberto Torres
"La verdad muy buena agencia, muy buena atención y Gregg Lee es una persona que si usted no habla inglés el le ayuda en español, un español lo suficiente bueno para lo que necesita la verdad lo recomiendo al 100% ya tenemos muchos años con ellos y son lo mejor"
We responded:
"Roberto, estamos muy agradecidos por tu familia. Agradecemos la confianza que deposita en nosotros para atender y cuidar las necesidades de seguro de su familia."
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Luis Ramoz

July 16, 2024

5  out of  5
rating by Luis Ramoz
"La recomiendo encarecidamente fueron muy amable con Migo muy rápida la respuesta que esperaba muchas gracias a toda la familia de state farm"
We responded:
"Gracias por sus amables palabras. Trabajamos arduamente para amar, cuidar y servir a toda nuestra comunidad, incluida nuestra creciente comunidad latina. "
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Angel Vasquez

July 16, 2024

5  out of  5
rating by Angel Vasquez
"Gregg y su equipo son geniales siempre están para ayudarnos se los recomiendo a todos 100%"
We responded:
"Ángel, gracias por tus amables palabras y la confianza depositada en nuestra oficina a lo largo de los años. Gracias por los muchos amigos que nos han enviado a lo largo de los años. ¡Amamos y apreciamos a su familia!"
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Roxy Alfaro

July 16, 2024

5  out of  5
rating by Roxy Alfaro
"The best service ever Greg and Johana are amazing and always take good care of us"
We responded:
"Roxy, we thank you for your trust in us. We love our customers and community! It is always our pleasure to serve! ¡Nos encantan los sabores de México y San Diego que su familia también ha traído a nuestra ciudad de Vinton!"
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Laurel Gaylor

July 8, 2024

5  out of  5
rating by Laurel Gaylor
"My life insurance policy that I had paid on for 35 years lapsed due to a misunderstanding of the confusing computer generated letters. Gregg Lee worked extra hard to get me reinstated in a timely manner with all my values and benefits intact. He apologized for the difficulties I encountered and worked to correct them, even the mistakes that were on me. Ultimately I was a satisfied customer and look forward to working with Mr. Lee in the future. He is definitely someone you can express your displeasure to and expect him to get results without false promises."
We responded:
"Thanks so much!"
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Macy Smith

June 10, 2024

5  out of  5
rating by Macy Smith
"I was extremely pleased with the service at State Farm! When my auto insurance was up for renewal, I received a call informing me that I could save money by bundling. They had my best interest in mind which I am truly grateful for! Johanna was especially a life saver in helping me with set up my new plan. Thank you!"
We responded:
"Macy thank you so much for your kind words! It is our greatest pleasure to serve our customers and community. We truly appreciate your trust in us!"
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Libby Carden

May 8, 2024

5  out of  5
rating by Libby Carden
"Greg and staff are always very friendly and helpful. I am so glad we switched to State farm. I love having a local rep we can trust and depend on."
We responded:
"Libby you are so Kind! It is our great pleasure to serve our community well through caring for our customers like you as if they were our own family! Thanks so much for your trust and encouraging comments."
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YEAIN PARK

January 1, 2024

5  out of  5
rating by YEAIN PARK
"Gregg is friendly and super nice. They process my requests very quickly! Even though it was a holiday!! Thank you!"
We responded:
"Yea it is our Pleasure to serve our customers well, no matter when they need us. We believe adding value to your customer experience is what sets us apart! Thank you for your business and kind words!"
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Kathleen Johnson

December 18, 2023

5  out of  5
rating by Kathleen Johnson
"Gregg and his team are readily available to help with anything my family has needed. they do a great job and have provided excellent customer service"
We responded:
"Thanks so much for your kind words! We take great pride in caring for our customers as we would want to be cared for if it were our own families. "
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Citizen's Upholstery

September 20, 2023

5  out of  5
rating by Citizen's Upholstery
"Greg Lee handled my father's insurance for years. Now he has passed away, Greg has been a joy to work with. Because of his willingness to work with us, we plan to reach out to him when our insurance renews."
We responded:
"Thanks so much for the kind words. He was a gem a human and we are sad he is gone, but are thankful for the opportunity to help the family!"
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Stephen Meador

December 5, 2022

5  out of  5
rating by Stephen Meador
"I have worked with Greg for years, he is very knowledgeable and will make sure that you have the highest level of coverage for the lowest cost."
We responded:
"Thanks so much for your kind and encouraging words. It is our pleasure to serve our community well!"
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Treena Jaxson

July 28, 2022

5  out of  5
rating by Treena Jaxson
"Staff is very nice. I appreciate the fact that Gregg takes time to explain things so I'm not confused when I leave there. Very helpful and doesn't try to push products. The company itself has always come through for me with any problem."
We responded:
"Thanks so much for your Kind words Trina! We truly appreciate you!"
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brenda brown

June 27, 2022

5  out of  5
rating by brenda brown
"Love my agent Greg Lee and his staff.. He calls me randomly to check in and make sure all of my insurance needs are being met as well as anytime I have a change it's done expeditiously! Can't say enough good about these guys .. and he saved me a ton of money and provided me with more comprehensive coverage when I switched over from Esurance!"
We responded:
"Brenda thank you so much for being so kind in your words about our Insurance Agency! We appreciate and care for our customers like family! It is our goal to be the first and best choice of all customers throughout the Roanoke Valley of Virginia and in our Vinton/Goodview Community when it comes to Auto, Life, Homeowners, Renters, and Business Insurance! It is our pleasure to serve you!"
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Sarah Anderson

June 2, 2022

5  out of  5
rating by Sarah Anderson
"Gregg is very knowledgeable and was always there to help answer questions."
We responded:
"Sarah I appreciate your Kind words! It is always our goal to serve and care for each of our policyholders like we would like to be treated, like family! We are so thankful for you and your family allowing us to be your go to Insurance Resource in the Vinton and Roanoke Valley area! Thanks so much!"
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Danielle Brugh

May 30, 2022

5  out of  5
rating by Danielle Brugh
"See Gregg!! You won’t be sorry!! He is a great agent and person!! He will help you and explain/answer anything you need along the way!! Top notch!!"
We responded:
"Danielle you are too kind, but we certainly appreciate your kindness. Thanks for being our customer and letting us serve your Insurance Needs. It is our great pleasure and goal to be The Top Insurance Choice for all families in Vinton and The Roanoke Valley of Virginia in Car, Homeowners, Business, and Life Insurance! Thanks for letting us serve you!"
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james radford

May 28, 2022

5  out of  5
rating by james radford
"Gregg Lee and his team do a tremendous job taking care of their customers! Gregg is always honest and very responsive! I highly recommend Gregg Lee and his team!"
We responded:
"Thanks so much for your Kind words James! It is our pleasure to serve your family! We diligently seek to serve families Insurance needs in Auto, Home and Life with the greatest of Care! It is our goal to be the number one Insurance Choice for Families in Vinton, Goodview, and throughout the Roanoke Valley of Virginia!"
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Carmen Clark

May 28, 2022

5  out of  5
rating by Carmen Clark
"Gregg is the most personable insurance agent we’ve ever had! He answers all of our questions thoroughly and had gotten us the best rates. We trust him fully to keep us insured for all of our things in life!"
We responded:
"We love the Clark family at Gregg Lee State Farm Insurance! Thank you for your kind words! It is our pleasure to be a Service First Insurance Agency when meeting the individual needs of our customer families in the areas of Auto, Homeowners, and Life Insurance! We aim to be the number 1 choice for families in Vinton, Goodview, and throughout the Roanoke Valley of Virginia!"
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Victoria Mitchem

May 28, 2022

5  out of  5
rating by Victoria Mitchem
"Gregg is very personable and knowledgeable, he takes time to get to know you and what you need. He’s always willing to set down with you and answer any questions you have. My family has used him for years. Highly recommend!"
We responded:
"Thank you for your kind words, Victoria! We love your family at Gregg Lee State Farm Insurance, and it is always our pleasure to listen to your families needs and find solutions that fit! Anyone looking for Auto, Homeowners, and Life Insurance in Vinton and the Roanoke Valley of Virginia, we would love to serve your family too!"
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Caleb’s Service

May 21, 2022

5  out of  5
rating by Caleb’s Service
"excellent people and they always help you get the best coverage and protection for your family at an affordable price, I recommend them 100%"
We responded:
"Thank you Caleb's Service for the kind words. We take pride at Gregg Lee State Farm Insurance in providing the best service with great coverage for our customers while meeting their Auto, Home, and Life Insurance Needs in Vinton and the Roanoke Valley of Virginia. Your family and community mean a great deal to our Agency!"
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William Ferrell

May 21, 2022

5  out of  5
rating by William Ferrell
"I have used Gregg Lee for about 8 years. I can’t recommend him enough. They work hard to provide excellent coverage. He is always available and is quick to respond to questions."
We responded:
"Bill thanks so much for the kind words. We love your family and are proud to call you our customer! Thanks for telling others about us as we seek to be the Top choice for Vinton and the Roanoke Valley of Virginia for Car, Homeowners, and Life Insurance. We appreciate you at Gregg Lee State Farm Insurance."
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Brian Sullivan

May 21, 2022

5  out of  5
rating by Brian Sullivan
"I first met Greg because of his involvement with the community. He’s a great supporter of the kids sports teams. I was with a competitor for over 20 years when I went to talk to him. We talked initially for over an hour, I left his office and knew he was the agent for our family. He spent more time with me on that one visit than my current company did in over 20 years. He and his staff provide great customer service! When you need something they get it done. Greg and his team are undoubtedly the best around."
We responded:
"Brian I truly appreciate your kind words! Meeting with our customers to discover their needs related their life, car, and Homeowners Insurance is at the top of our list of priorities. We want to have the most educated customers in the Roanoke Valley of Virginia related to insurance. It's our job to teach them how their policies work. We also love our Vinton, Va. community and we love to support it whenever possible. It's been our goal for awhile to be THE TOP supporter of the William Byrd Terriers. Thanks again and we appreciate you!"
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Ryan Conner

May 21, 2022

5  out of  5
rating by Ryan Conner
"If anyone is looking for ALL types of insurance please call Gregg Lee - State Farm. I have most ALL my insurance through Gregg Lee/Staff. They are very quick, honest, hardworking, and most importantly will help you hand in hand with any question you have about insurance. Gregg Lee and Staff have been the best experience ever when talking Home owners, Auto, Boat, and just General insurance question. Call Gregg today!!! I promise you will have the best experience ever."
We responded:
"Ryan you are too kind, but we certainly appreciate your kindness. Thanks for being our customer and letting us serve your Insurance Needs. It is our great pleasure and goal to be The Top Insurance Choice for all families in Vinton and The Roanoke Valley of Virginia in Car, Homeowners, Business, and Life Insurance! Thanks for letting us serve you!"
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JMC MUA

May 21, 2022

5  out of  5
rating by JMC MUA
"Gregg Lee has always taken the time to help me with whatever questions I have about insurance and let’s me know anything that will help me in the future. He had carried policies for my family’s vehicles and for my business, as well. He is a great guy and is very personable. I highly recommend 12/10!!!"
We responded:
"Jesse thanks for your kindness and leaving such a nice review. We love your family and we are thankful for the opportunity to serve your families needs. We seek daily to be the TOP CHOICE for families in Vinton and The Roanoke Valley of Virginia for Car, Homeowners, Business, and Life Insurance. We can't thank you enough for your trust!"